iWeb Blog » storage_07032009 http://blog.iweb.com/en iWeb's News, Updates and Notifications Fri, 10 Feb 2012 01:22:58 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 iWeb systems : customer hub, email services, forum and iWeb blog http://blog.iweb.com/en/2009/07/iweb-systems-customer-hub-email-services-forum-and-iweb-blog/2714.html http://blog.iweb.com/en/2009/07/iweb-systems-customer-hub-email-services-forum-and-iweb-blog/2714.html#comments Fri, 03 Jul 2009 21:52:57 +0000 iWeb-Jean-Luc http://blog.iweb.com/en/?p=2714 After the service interruption this afternoon on our storage servers, which affected the email culsters Jinn and Lumiva, the blog, the forum, as well as the customer hub, the IT team met to discuss the incident and look for appropriate measures.

- The Jinn and Lumiva cluster are currently migrating to a new storage unit (as announced here previously). The deployment is planned in the next few weeks; we will keep you informed of the exact date.

- The architecture of servers supporting the customer hub, the blog as well as the forum will be revised and will be improved. This project has been started and will be finished in around 2 weeks.

If you have any questions or comments, don’t hesitate to contact us.

]]> http://blog.iweb.com/en/2009/07/iweb-systems-customer-hub-email-services-forum-and-iweb-blog/2714.html/feed 0 iWeb systems back online: customer hub, email services, forum and iWeb blog http://blog.iweb.com/en/2009/07/iweb-systems-back-online-customer-hub-email-services-forum-and-iweb-blog/2705.html http://blog.iweb.com/en/2009/07/iweb-systems-back-online-customer-hub-email-services-forum-and-iweb-blog/2705.html#comments Fri, 03 Jul 2009 19:06:02 +0000 iWeb-Jean-Luc http://blog.iweb.com/en/?p=2705 A hard drive defect was the cause of an immediate crash on our storage unit “Mara” which hosts:

- the email clusters Jinn and Lumiva
- the customer hub
- the iWeb forum and Blog

Usually, hard drives defects are detected automatically by the central unit and are isolated from the disk array. In this case, the unit was unable to detect the hard drive defect, and began to restart contiously. We have been able to identify the hard drive with the help of our provider’s engineers.

We are currently designing a plan to prevent this to happen again. We will keep you informed shortly.

]]> http://blog.iweb.com/en/2009/07/iweb-systems-back-online-customer-hub-email-services-forum-and-iweb-blog/2705.html/feed 3 iWeb systems back online: customer hub, email services, forum and iWeb blog http://blog.iweb.com/en/2009/07/2699/2699.html http://blog.iweb.com/en/2009/07/2699/2699.html#comments Fri, 03 Jul 2009 18:39:02 +0000 iWeb-Jean-Luc http://blog.iweb.com/en/2009/07/2699/2699.html Emails, customer hub, blog and forum are back.

More information in few minutes.

]]> http://blog.iweb.com/en/2009/07/2699/2699.html/feed 0 iWeb systems currently unavailable: customer hub, email services, forum and iWeb blog http://blog.iweb.com/en/2009/07/iweb-systems-currently-unavailable-customer-hub-email-services-forum-and-iweb-blog/2695.html http://blog.iweb.com/en/2009/07/iweb-systems-currently-unavailable-customer-hub-email-services-forum-and-iweb-blog/2695.html#comments Fri, 03 Jul 2009 18:34:29 +0000 iWeb-Jean-Luc http://blog.iweb.com/en/?p=2695 Due to a problem with a storage unit with our internal systems, the customer hub, email services, the iWeb blog, as well as the forum are currently unavailable, since 1.50pm EST

We estimate that systems can be brought online in approximately 30 minutes.

Our phone system is still available. For any customer request, you can use our 1-888 number or the Live Chat tool.

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