After the service interruption this afternoon on our storage servers, which affected the email culsters Jinn and Lumiva, the blog, the forum, as well as the customer hub, the IT team met to discuss the incident and look for appropriate measures.
- The Jinn and Lumiva cluster are currently migrating to a new storage unit (as [...]
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iWeb systems : customer hub, email services, forum and iWeb blog
iWeb systems back online: customer hub, email services, forum and iWeb blog
A hard drive defect was the cause of an immediate crash on our storage unit “Mara” which hosts:
- the email clusters Jinn and Lumiva- the customer hub- the iWeb forum and Blog
Usually, hard drives defects are detected automatically by the central unit and are isolated from the disk array. In this case, the unit was [...]
iWeb systems back online: customer hub, email services, forum and iWeb blog
Emails, customer hub, blog and forum are back.
More information in few minutes.
iWeb systems currently unavailable: customer hub, email services, forum and iWeb blog
Due to a problem with a storage unit with our internal systems, the customer hub, email services, the iWeb blog, as well as the forum are currently unavailable, since 1.50pm EST
We estimate that systems can be brought online in approximately 30 minutes.
Our phone system is still available. For any customer request, you can use our [...]

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