The situation is back to normal at iWEB-CL. All cooling units are now operating normally, including the temperature, which was still a little higher than average in the colocation area. This should be back to normal in the next few minutes. While most customers did not experience service disruption, some colocation equipment may [...]
The situation is now under control and the temperature is going back down to normal in the co-location area of the CL data center.
The dedicated server area is already back to normal temperature readings.
We are currently working to verify that every server and rack seems to be in perfect working order.
If you are experiencing any [...]
Utility power has been restored at iWEB-CL. The onsite teams report that cooling problems are still affecting the co-location zone of the data center, while the dedicated server side is back to its normal temperature.
Please contact customer support if you experiencing any problems.
Cooling is gradually coming back to normal. We are still running on generator power and expect to continue running on generator power for the next 2 hours at least.
Please contact technical support or customer service if you are experiencing any issues with your servers.
We are currently investigating a cooling problem at iWEB-CL.
We started detecting problems shortly after a thunderstorm caused some power irregularities. The data center was powered by generators at the time, and something happened during the switch from utility power to the generators, which caused errors within the cooling systems. The data center’s temperature has [...]
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