iWeb Blog » Jobs

Position: Creative Writer / Editor

iWeb-SDelisle — Wed, 16 May 2012 13:20:24 +0000

Description :

Our Creative Services and customer engagement strategy team plays a key role at the heart of our product concepts and services sales of the company. We are currently seeking a Creative Writer / Editor to support our creative marketing efforts, including proposal development, presentations, sell sheets, website content and any other creative communication.

Reporting to the Director of Design and User Experience and working closely with the business development and product strategy team, the Creative Writer / Editor must have the ability to join the creative and business objectives of the company by creating a unique showcase for all marketing materials.

RESPONSIBILITIES:

Write, revise and edit clear and convincing test for all documentation pertaining to business development, including proposals, presentations, sell sheets, websites and other communications;
Ensure the brand consistency, for our company and the licenses of our customers, as well as professional consistency across our entire company’s written documentation;
Correct all typos, grammatical and printing errors as well as illustrations inaccuracies in order to ensure proposal requirements are met;
Develop templates, standards and other tools and processes to make procedures more efficient;
Work with Communications Director on internal and external mandates of society;

Skills:

Degree or diploma in Communications / Marketing or relevant work experience in a similar role;
At least 4 years of experience in an agency, writing and proofreading for presentations, sales sheets, proposals, videos and websites;
Experience working with designers, strategists, graphic designers, illustrators and creative directors in a dynamic and creative environment;
Experience with the web hosting industry or web application services is an asset;
Proficiency in all aspects of the English language and its creative potential;
French is an asset;
Knowledge of Windows PC, including PowerPoint, Word, Excel and Outlook;
General understanding graphic design and software principles such as Photoshop, Illustrator and other programs;
Documents and editorial portfolio of completed work required;

QUALITIES:

Excellent organizational skills and ability to manage several projects with several stakeholders, set priorities and effectively communicate results to management;
Highly productive person with an entrepreneurial spirit and a sense of initiative with strong work ethic, willing to meet and exceed objectives and take on more responsibility;
Ability to make timely decisions, anticipate problems and propose creative solutions, while using good judgment at all times;
Attention to detail;
Excellent communication and listening skills;
Ability to work with a variety of styles.

WORKING CONDITIONS:

Flexible working hours;
Growing company;
Young and dynamic work environment;
Unique opportunity to develop and work with the latest technology in web hosting and infrastructure management;
Full time permanent position;
Competitive salary and benefit package.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Position: BI Specialist

iWeb-Fernando — Thu, 03 May 2012 12:04:36 +0000

Description :

Reporting to the Director of Finance, the Specialist BI architecture will have to point us in a BI strategy and help us in our analysis and technical needs as well as in the choice of tools. He will also support the implementation of his strategy.

ROLE AND RESPONSIBILITIES:

Provide BI reporting solutions (Business Intelligence): Needs Definition and scope;
Create a model of information needs;
Make technical choices;
Perform analysis;
Participate in workshops to understand the needs and foreground information;
Produce functional schemas and documentation, identify sources of required data and defining elements; collect metadata, help to determine the business rules and connect them.
Facilitate the development of activities and issues and draft reporting needs;
Clarify the development, configuration and integration of data to develop solutions tightly integrated;
Use BI tools to create reusable objects (facts, attributes, actions, filters, hierarchies, etc..). For information products, including reports, documents, dashboards and scorecards;
Identify gaps in data quality and create a plan to address these gaps;
Write documentation and system procedures and product descriptions;
Optimize performance and provide post implementation support.

Qualifications:

Bilingual (Oral and written), English and French;
Greater understanding of BI and proven experience in this area as well in data warehousing, including liaison between business units and customers, requirements capture, design of data models and creating queries and objects;
Great ability to communicate with colleagues and various experts and collaborate with them, and proven ability to perform analyzes and to effectively communicate the results;
Experience in systems analysis required;
Degree in a field related to information technology or information systems management, including work in database design, programming and business analysis;
Practical experience in the process of defining indicators and management dashboards (minimum of 2 years);
Minimum of 5 years experience developing and analyzing;
Minimum of 3 years experience in a BI environment;
Minimum of 5 years experience in the implementation of BI strategy;
Minimum of 3 years experience with Oracle, PI/SQL, data warehouse and ETL.

QUALITY REQUIREMENTS:

Full-time position;
Growing company with great opportunities for career progression;
Opportunity to exercise creativity and initiative;
Relaxed working environment, young and dynamic team;
Salary to be discussed;
Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Position: Software Product and Test Automation Developer

iWeb-Fernando — Wed, 02 May 2012 18:12:05 +0000

Main functions:

Member of one of our Scrum teams, which aspire to become the best development teams in the world, you like to get involved in the quality of a software product.
You know the agile principles related to testing, and you have experience with the tools and test practices needed to succeed in an environment of an interactive and incremental development.

Your discipline and your approach ensure the constant quality and transparency of your solutions and your documentation. You are demanding and know what is necessary to distinguish what is superfluous and you are always able to explain what you are doing so brilliantly.

You enjoy working in a diversified technological environment and you are passionate about the best on the Web today. You are also on the lookout for tomorrow and do not hesitate to get involved in what is coming.

Reading this description, you are eager to help make iWeb products that dominate the hosting market. You already aspire to make their use by customers of iWeb a model of simplicity, efficiency and usability.

As a professional developer or aspiring to be, you will:

Participate in a motivated, independent and competent team;
Lead the implementation of modern testing methods;
Define requirements and test cases with your team;
Ensure that tests are carried out and major bugs fixed;
Continuously improve strategies and coverage of automated tests;
Define metrics showing facets of software product quality;
Communicate regularly and effectively your accomplishments to your team;
You continually improve;
Demonstrate in front of real users, your team success;
Propose, or even cause any improvement in software development;
Next … and all the challenges of a growing company!

Requirements:

Clean coder with more than 3 years experience in programming language (Java, PHP, Ruby, etc.), or a unit testing framework (QUnit, JUnit, etc.), or an automated testing tool (Selenium, cucumber, etc.); <
Experience of Agile / Scrum, continuous delivery, automated testing, agile testing;
User or super user of Linux;
Bachelor in Computer Science or equivalent expertise

Bilingual: French and English functional both written and oral communication (speaking work environment)

Qualifications:

Experience to design tests to mitigate risks;
Team player;
Autonomous;
Great capacity of synthesis.

Working conditions:

Full-time position;
Growing company with great opportunities for career progression;
Opportunity to exercise creativity and initiative;
Relaxed working environment, young and dynamic team;
Salary to be discussed;
Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Position: IT Specialist

iWeb-Fernando — Wed, 02 May 2012 17:30:56 +0000

Main functions:

Under the direction of the Team Leader IT Operations, the IT specialist is responsible for infrastructure and internal company servers. He is the principal investigator of the production daily problems. He makes improvements under the supervision of the senior Specialist. He is proactive and knows how to show initiative and autonomy in the improvement and maintenance of our architectures. The ideal candidate is dynamic, inventive, honest and a passionate.

Responsibilities:

He works with production teams to deliver new features to both our internal and our external customers;
Prioritizes and manages the daily demands;
Participates in many projects involving several departments;
Performs a technology scouting;
Provides support and last level of problem solving;
Writes, tests and disseminates technical procedures

Qualifications:

Minimum 2 years experience in administration of Linux servers or one year with a degree in computer science;
Excellent command of Linux, Debian and CentOS;
Excellent knowledge of the following services: Apache / PHP / MySQL, Tomcat / Java, DNS, NFS, DRBD, Microsoft IIS;
Comfortable with virtualisation technologies Xen and Vmware;
Good knowledge of Bash and Perl system programming;
Must demonstrate an interest in agile methodologies of work.

Working conditions:

Due to the nature of our work and our industry, the specialist of IT architecture offers a flexible schedule and is subject to rotating server monitoring 24/7 on call.;
Growing company with great opportunities for career progression;
Opportunity to develop and work with the most forward-thinking technologies in terms of hosting and Internet infrastructure management;
Opportunity to exercise creativity and initiative;
Relaxed working environment, young and dynamic team;
Permanent full time position;
Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Position Internship – Data Center Operator

iWeb-Fernando — Wed, 02 May 2012 16:44:11 +0000

Main functions:

Under the supervision of the team leader, the intern will participate in the daily operations of the iWeb data center. The candidate will perform the physical installations of servers, cablings and basic network elements. Th intern will also known be the eyes and hands of technicians working outside the data center.

Qualifications:

Knowledge of equipment used in a data center and their physical installation (Servers, Switch);
Knowledge of various hardware components used in servers, of installation and diagnosing problems;
Ability to install cabling (fiber and copper);
Ability to manage inventory;
Ability to work in a team;
Basic knowledge of operating systems, Linux and Windows;
Direct experience with remote control tools (SSH, rdesktop, KVM-IP).

Skills:

Ability to manage a good workload and to work under tight deadlines;
Attention to details and accuracy;
Autonomy, initiative, sense of innovation and ingenuity;
Bilingual French and English (an asset).

Working conditions:

Duration of the Internship: minimum of 2 months, starting on may;
Unpaid Internship;
Full-time schedule: 40 hours / week;
Growing company with great opportunities for career progression;
Unique opportunity to develop and work with the most forward-thinking technologies in terms of hosting and Internet infrastructure management;
Opportunity to exercise creativity and initiative;
Relaxed working environment, young and dynamic team.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Technical Advisor, Inbound Sales

iWeb-Fernando — Fri, 27 Jan 2012 15:14:41 +0000

Reporting to the sales manager and his team leader, the Technical Advisor responds to customer’s requests or potential customers using chat / email / telephone in order to sell a server solution appropriate to meet customer needs.

Mandate:

Sell our products and services to customers who contact the company (incoming sales);
Identify and transfer files that require a complex solution to appropriate resources;
Ensure the after sales service in collaboration with the technical service.
Training and experience:
College degree in computer science, networking, engineering or combination of training in a technical discipline appropriate and relevant experience.
Minimum 1 year experience in a job in sales or customer service
Work experience in the IT industry (asset)
Experience in sales via chat, email and phone (asset)
Bilingual French and English both oral and written essential. Spanish is an asset.

What you need to have:

Ability to communicate and build relationships with customers;
Great capacity for learning and adapting to change;
Ability to work under pressure and achieve goals;
Sense of responsibility and priorities;
Be rigorous and meticulous.

You want to work with us? We want to meet you

NB: in the job description above, the masculine gender include the feminine gender, and without discrimination for the sole purpose of brevity.
The human resources department will contact only selected candidates.We thank all applicants!

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Provisioning Technician

iWeb-Fernando — Wed, 11 Jan 2012 14:40:35 +0000

Location:

3185, Hochelaga
Montreal (Quebec) Canada
H1W 1G4

Primary Duties:

Under the supervision of the team leader, the incumbent is responsible for the initial provisioning of iWeb dedicated servers.

The candidate is responsible for installing the operating system, the different services and the control panels (Plesk, cPanel) as well as the post-installation configuration.

Requirements:

Diploma of college studies in networking support or a combination of education and experience deemed equivalent
Excellent knowledge of the installing process, configuration and troubleshoot for Intel / AMD under Linux (CentOS, Fedora, Debian), Windows (2003, 2008 et 2008R2) and FreeBSD servers
Knowledge of networking technologies, firewalls and load balancing principles
Functional knowledge of web technologies (DNS, SMTP, FTP)
Direct experience of remote control tools (SSH, rdesktop, KVM-IP)
Bilingual (French and English, spoken and written)

Qualifications sought:

Knowledge of different control panels (Plesk – cPanel – Ensim)
Experience with CISCO products (Switch, SAA)
Scripting knowledge (perl, shell, VBS)
Attentive to detail and accuracy
Team spirit
Autonomy, initiative
Sense of innovation and cleverness
Organizational skills
Ability to work under pressure and meet deadlines
Oral and written communication skills

Working conditions:

Regular full time position
Must be available 24/7
Salary to be discussed
Competitive benefits

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Intermediate Software Product Developer

iWeb-Fernando — Fri, 06 Jan 2012 16:33:31 +0000

About iWeb

iWeb is one of the largest Canadian IP hosting provider of dedicated server and colocation services. iWeb owns its own data centers equipped with the latest technology and its network spans over 4 sites in Montreal, connecting nearly 15,000 servers, with eight suppliers and a capacity of up to 80 Gbps. We operate one of the most reliable networks of the industry (according to Netcraft, January 2012).

iWeb offers a full range of advanced hosting solutions in English, French and Spanish to customers in over 140 countries, all managed through Web applications.

From the electrical circuit location, where the server is connected to the interface for the reinstallation of software options, we develop and maintain our own applications. Based on advanced architectures and technologies, iWeb applies the best practices of software development.

At iWeb, we say thing the way they are, with sensitivity and openness between us and our customers. Every day we invest our talents and energy to build a Quebec company with international influence, and this in a friendly environment.

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Description

Member of one of our Scrum teams, which aspire to become the best development teams in the world, you are active, constructive and like to get involved in the successful development of a software product.

Your analytical skills, your talents and experience as a programmer allow you to find smart solutions, to enjoy the pleasure of “making” performing and advanced applications.

Your discipline and your approach ensure consistent quality and transparency of your code and documentation. You are demanding and you know the difference between what is necessary and what is superfluous and you are able to always explain what you are doing in a brilliant way.

You like to work in a diversified technological environment and you are passionate about the best of today’s web. Yous are also on the lookout for tomorrow and do not hesitate to get involved in what is coming.

Reading this description, you are eager to help build iWeb products, that dominate the web hosting market. You already long to make their use by iWeb customers (developers like you, systems administrators, Web entrepreneurs and many others) a model of simplicity, efficiency and of usability.

As a professional developer you will:

Collaborate with a motivated, independent and competent team;
Analyze, write and test code that you are proud of;
Regularly and effectively communicate you achievements to your team;
You continuously improve;
Show to real users, your team success;
Suggest and even implement improvements in software development process;
and all the future challenges of a growing company!

Requirements :

Clean code Java, PHP, JavaScript, or HTML5/CSS3 with over 5 years experience;
Team player;
Autonomous;
Excellent synthesis capacity;
Mastering of web technologies;
Bilingualism: french and functional english required both orally and in writing (French speaking environment);
University degree in computing or equivalent expertise.

Assets :

Experience in Agile / Scrum, SOLID design principles, TDD, of continuous delivery and automated tests;
Experience in using webservice (SOAP or REST);
Experience in creating webapps (push/pull);
Experience with Zend, frameworks JavaScript, jQuery, Spring, Hibernate;
Experience with complex architectures (SOA, WOA, 3-tiered);
Knowledge of networking (IPv4 and IPv6 addressing, VLAN, Cisco);
Linux user or super user.

Working conditions:

Full-time position;
Growing company with great opportunities for career progression;
Opportunity to exercise creativity and initiative;
Relaxed work environment, young and dynamic team;
Salary to be negotiated;
Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Senior Software Product Developer

iWeb-Fernando — Fri, 06 Jan 2012 16:13:41 +0000

About iWeb

iWeb offers a full range of advanced hosting solutions in English, French and Spanish to customers in over 140 countries, all managed through Web applications.

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Your analytical skills, your talents and experience as a programmer allow you to find smart solutions, to enjoy the pleasure of “making” performing and advanced applications.

As a professional developer you will:

Collaborate with a motivated, independent and competent team;
Analyze, write and test code that you are proud of;
Regularly and effectively communicate you achievements to your team;
You continuously improve;
Show to real users, your team success;
Suggest and even implement improvements in software development process;
and all the future challenges of a growing company!

Requirements :

Clean code Java, PHP, JavaScript, or HTML5/CSS3 with over 5 years experience;
Team player;
Autonomous;
Excellent synthesis capacity;
Mastering of web technologies;
Bilingualism: french and functional english required both orally and in writing (French speaking environment);
University degree in computing or equivalent expertise.

Assets :

Experience in Agile / Scrum, SOLID design principles, TDD, of continuous delivery and automated tests;
Experience in using webservice (SOAP or REST);
Experience in creating webapps (push/pull);
Experience with Zend, frameworks JavaScript, jQuery, Spring, Hibernate;
Experience with complex architectures (SOA, WOA, 3-tiered);
Knowledge of networking (IPv4 and IPv6 addressing, VLAN, Cisco);
Linux user or super user.

Working conditions:

Full-time position;
Growing company with great opportunities for career progression;
Opportunity to exercise creativity and initiative;
Relaxed work environment, young and dynamic team;
Salary to be negotiated;
Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Building Maintenance Technician

iWeb-Fernando — Mon, 14 Nov 2011 16:39:21 +0000

Main functions:

Reporting to the Director of infrastructure, the incumbent, as a technician in building maintenance will be responsible for the repair and maintenance of plumbing systems, heating, ventilation, air conditioning, fire protection and electrical systems.

He will also deal with minor architectural and carpentry work, door adjustments, locks as well as touch-up paint, ceramic and carpet repair, replacement of ceiling tiles, neon and light bulbs.

All other duties related to the maintenance of commercial buildings will be also entrusted to the incumbent.

Qualifications:

Diploma of college studies in Building Maintenance
High school diploma
Two years of experience in a similar position
Driver’s license class 5 and vehicle owner
Computing knowledge, Microsoft Office and building maintenance, a plus

Qualifications sought:

Excellent physical condition
Good skill and manual dexterity
Interpersonal skills, autonomy and responsibility
Committed to providing quality customer services
Availability to move between different buildings
Ability for interpersonal relationship
Available to work overtime on occasions
Ability to manage a large workload and work under tight deadlines

Working conditions:

Full time permanent position
Salary to be negotiated
Competitive benefits

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: Technical Support Representative (6 months)

iWeb-Fernando — Fri, 11 Nov 2011 18:55:46 +0000

Location :

20 Place-du-Commerce

Montreal (Ile des sœurs)

(Québec) H3E 1Z6

Main functions :

Reporting to the Team Leader, the Technical Support Representative is responsible for providing first level technical support ansd assistance on all services offered by iWeb.

Responsibilites:

Provide technical support to our customers (telephone 15%, email 50%, chat 35%)
Conduct investigations and interventions on or 15 000 servers
Manage incidents and resolve requests and restore customers services
Escalate problems to concerned specialists and ensure that resolutions deadlines are met
Assist customers with the configuration and and troubleshooting of server management tools
Make service requests to other groups

Requirements :

Experience with applications connected to a web hosting environment
1 to 2 years experience with Linux and Windows servers
College education in computer science or equivalent experience
At least 1 year experience in Customer Support
Good knowledge with applications connected to a web hosting environment
Good knowledge of Windows software
Knowledge of web services, email, ftp, dns.
Bilingual (French and English, spoken and written), Spanish is an asset.

Technical Skills :

Essential – Basic knowledge of networking
Essential – Basic knowledge of Linux operating systems (65%) and Windows (25%)
Asset – Basic knowledge of hosting services : Apache, IIS, QMail, Exim, MySQL, etc.
Essential – Basic knowledge of FTP, SSH, HTTP / S.
Important – Basic knowledge of networking hardware: firewall, switch, router.
Asset – Knowledge of control panels: Ples, cPanel, Ensim, Helm

Working conditions:

Available to work in night shift
Regular schedule : 4 nights a week (10 hours shifts)
Growing company with great opportunities for career progression
Relaxed work environment, young and dynamic team
Possibility to exercise creativity and initiative
Unique opportunity to develop and work with the latest technology in web hosting and infrastructure management
Permanent full-time position
Salary to be negotiated
Competitive benefits package

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title : Technical Support Representative

iWeb-Fernando — Fri, 11 Nov 2011 16:35:07 +0000

Night shift (4 days of 10 hours/day)

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Main functions:

Provide technical support to our customers (telephone 15%, email 50%, chat 35%);
Perform investigations and interventions on our 15,000 servers;
Manage and resolve incidents and requests in order to restore customer services;
Escalate problems to concerned specialists to ensure that deadlines are met;
Assist customers with the setting up and troubleshooting of applications and servers management tools.
Make service requests to other groups.

Requirements :

Experience with applications related to a web hosting environment;
1 to 2 years experience with Linux and Windows servers;
Bilingual a must (Spanish an asset);
College education in computing or equivalent experience;
At least 1 year experience in Customer Support;
Good knowledge of applications related to a web hosting environment;
Knowledge of web services, email, ftp, dns.

Technical Skills :

Essential – Basic knowledge of networking;
Essential – Basic knowledge of Linux operating systems (75%) and Windows (25%);
Asset – Basic knowledge of hosting services: Apache, IIS, QMail, Exim, MySQL, etc.;
Essential – Basic knowledge of FTP, SSH, HTTP / S;
Important – Basic knowledge of networking hardware: firewall, switch, router;
Asset – Knowledge of control panels: Plesk, cPanel, Ensim, Helm.

Working conditions:

Available to work in night shift
Scheduled for four nights of 10 hours per day.
Growing company with great opportunities for career progression;
Relaxed work environment, young and dynamic team;
Opportunity to exercise creativity and initiative;
Opportunity to develop and work with the latest technology in cutting edge web hosting; and infrastructure management;
Permanent full-time position;
Salary to be negotiated;
Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Job Title: 2 Technical Counsellors, Internal Sales

iWeb-Fernando — Thu, 10 Nov 2011 17:05:18 +0000

Location :

20 Place-du-Commerce
Montréal (Ile des sœurs)
(Québec) H3E 1Z6

Main functions :

Reporting to the Sales Manager and the Team Leader, the Technical Counsellor, Internal Sales is responsible to anwer existing or potential customer’s requests by chat/email or telephone in order to sell an appropriate server solution that meet customer needs while respecting the company policies.

Mandate:

Sell our products and services to customers who contact the company (incoming sales).
Identify and transfer the customers that need a complex solution, to the appropriate resources
Provide after-sales service in collaboration with the technical service.

Education and Experience Requirements :

Diploma of college studies in computer science, networking, engineering or combination of training in a technical discipline and appropriate experience
Minimum 1 year experience in a sales or customer service position
Work experience in the IT industry (asset)
Bilingual (French and English, spoken and written), Spanish is an asset.

What you need :

Ability to communicate and build relationships with customers
Great ability to learn and adapt to change
Able to work under pressure to achieve goals
Be strict and thorough

Working conditions:

Growing company with great opportunities for career progression
Relaxed work environment, young and dynamic team
Possibility to exercise creativity and initiative
Unique opportunity to develop and work with the latest technology in web hosting and infrastructure management
Permanent full-time position (possibility of shift rotation 24 / 7)
Salary to be negotiated
Group insurance plan
Available to work in night shift
Free parking

NB : In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com