iWeb Communities: Blog

Description :

Reporting to the Director of Finance, the Specialist BI architecture will have to point us in a BI strategy and help us in our  analysis and technical needs as well as in the choice of tools. He will also support the implementation of his strategy.

ROLE AND RESPONSIBILITIES:

• Provide BI reporting solutions (Business Intelligence): Needs Definition and scope;
• Create a model of information needs;
• Make technical choices;
• Perform analysis;
• Participate in workshops to understand the needs and foreground information;
• Produce functional schemas and documentation, identify sources of required data and defining elements; collect metadata, help to determine the business rules and connect them.
• Facilitate the development of activities and issues and draft reporting needs;
• Clarify the development, configuration and integration of data to develop solutions tightly integrated;
• Use BI tools to create reusable objects (facts, attributes, actions, filters, hierarchies, etc..).  For information products, including reports, documents, dashboards and scorecards;
• Identify gaps in data quality and create a plan to address these gaps;
• Write documentation and system procedures and product descriptions;
• Optimize performance and provide post implementation support.

Qualifications:

• Bilingual (Oral and written), English and French;
• Greater understanding of BI and proven experience in this area as well in data warehousing, including liaison between business units and customers, requirements capture, design of data models and creating queries and objects;
• Great ability to communicate with colleagues and various experts and collaborate with them, and proven ability to perform analyzes and to effectively communicate the results;
• Experience in systems analysis required;
• Degree in a field related to information technology or information systems management, including work in database design, programming and business analysis;
• Practical experience in the process of defining indicators and management dashboards (minimum of 2 years);
• Minimum of 5 years experience developing and analyzing;
• Minimum of 3 years experience in a BI environment;
• Minimum of 5 years experience in the implementation of BI strategy;
• Minimum of 3 years experience with Oracle, PI/SQL, data warehouse and ETL.

QUALITY REQUIREMENTS:

• Full-time position;
• Growing company with great opportunities for career progression;
• Opportunity to exercise creativity and initiative;
• Relaxed working environment, young and dynamic team;
• Salary to be discussed;
• Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Main functions:

Member of one of our Scrum teams, which aspire to become the best development teams in the world, you like to get involved in the quality of a software product.
You know the agile principles related to testing, and you have experience with the tools and test practices needed to succeed in an environment of an interactive and incremental development.

Your discipline and your approach ensure the constant quality and transparency of your solutions and your documentation. You are demanding and know what is necessary to distinguish what is superfluous and you are always able to explain what you are doing so brilliantly.

You enjoy working in a diversified technological environment and you are passionate about the best on the Web today. You are also on the lookout for tomorrow and do not hesitate to get involved in what is coming.

Reading this description, you are eager to help make iWeb products that dominate the hosting market. You already aspire to make their use by customers of iWeb a model of simplicity, efficiency and usability.

As a professional developer or aspiring to be, you will:

• Participate in a motivated, independent and competent team;
• Lead the implementation of modern testing methods;
• Define requirements and test cases with your team;
• Ensure that tests are carried out and major bugs fixed;
• Continuously improve strategies and coverage of automated tests;
• Define metrics showing facets of software product quality;
• Communicate regularly and effectively your accomplishments to your team;
• You continually improve;
• Demonstrate in front of real users, your team success;
• Propose, or even cause any improvement in software development;
• Next … and all the challenges of a growing company!

Requirements:

• Clean coder with more than 3 years experience in programming language (Java, PHP, Ruby, etc.), or a unit testing framework (QUnit, JUnit, etc.), or an automated testing tool (Selenium, cucumber, etc.); <
• Experience of Agile / Scrum, continuous delivery, automated testing, agile testing;
• User or super user of Linux;
• Bachelor in Computer Science or equivalent expertise

Bilingual: French and English functional both written and oral communication (speaking work environment)

Qualifications:

• Experience to design tests to mitigate risks;
• Team player;
• Autonomous;
• Great capacity of synthesis.

Working conditions:

• Full-time position;
• Growing company with great opportunities for career progression;
• Opportunity to exercise creativity and initiative;
• Relaxed working environment, young and dynamic team;
• Salary to be discussed;
• Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Main functions:

Under the direction of the Team Leader IT Operations, the IT specialist is responsible for infrastructure and internal company servers. He is the principal investigator of the production daily problems.  He makes improvements under the supervision of the senior Specialist. He is proactive and knows how to show initiative and autonomy in the improvement and maintenance of our architectures. The ideal candidate is dynamic, inventive, honest and a passionate.

Responsibilities:

• He works with production teams to deliver new features to both our internal and our external customers;
• Prioritizes and manages the daily demands;
• Participates in many projects involving several departments;
• Performs a technology scouting;
• Provides support and last level of problem solving;
• Writes, tests and disseminates technical procedures

Qualifications:

• Minimum 2 years experience in administration of Linux servers or one year with a degree in computer science;
• Excellent command of Linux, Debian and CentOS;
• Excellent knowledge of the following services: Apache / PHP / MySQL, Tomcat / Java, DNS, NFS, DRBD, Microsoft IIS;
• Comfortable with virtualisation technologies Xen and Vmware;
• Good knowledge of Bash and Perl system programming;
• Must demonstrate an interest in agile methodologies of work.

Working conditions:

• Due to the nature of our work and our industry, the specialist of IT architecture offers a flexible schedule and is subject to rotating server monitoring 24/7 on call.;
• Growing company with great opportunities for career progression;
• Opportunity to develop and work with the most forward-thinking technologies in terms of hosting and Internet infrastructure management;
• Opportunity to exercise creativity and initiative;
• Relaxed working environment, young and dynamic team;
• Permanent full time position;
• Competitive benefits.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Main functions:

Under the supervision of the team leader, the intern will participate in the daily operations of the iWeb data center.  The candidate will perform the physical installations of servers, cablings and basic network elements.  Th intern will also known be the eyes and hands of technicians working outside the data center.

Qualifications:

• Knowledge of equipment used in a data center and their physical installation (Servers, Switch);
• Knowledge of various hardware components used in servers, of installation and diagnosing problems;
• Ability to install cabling (fiber and copper);
• Ability to manage inventory;
• Ability to work in a team;
• Basic knowledge of operating systems, Linux and Windows;
• Direct experience with remote control tools (SSH, rdesktop, KVM-IP).

Skills:

• Ability to manage a good workload and to work under tight deadlines;
• Attention to details and accuracy;
• Autonomy, initiative, sense of innovation and ingenuity;
• Bilingual French and English (an asset).

Working conditions:

• Duration of the Internship: minimum of 2 months, starting on may;
• Unpaid Internship;
• Full-time schedule: 40 hours / week;
• Growing company with great opportunities for career progression;
• Unique opportunity to develop and work with the most forward-thinking technologies in terms of hosting and Internet infrastructure management;
• Opportunity to exercise creativity and initiative;
• Relaxed working environment, young and dynamic team.

NB: In the job description above, the masculine is used without discrimination, for the sole purpose of brevity.

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Reporting to the sales manager and his team leader, the Technical Advisor responds to customer’s requests or potential customers using chat / email / telephone in order to sell a server solution appropriate to meet customer needs.

Mandate:

• Sell our products and services to customers who contact the company (incoming sales);
• Identify and transfer files that require a complex solution to appropriate resources;
• Ensure the after sales service in collaboration with the technical service.
• Training and experience:
• College degree in computer science, networking, engineering or combination of training in a technical discipline appropriate and relevant experience.
• Minimum 1 year experience in a job in sales or customer service
• Work experience in the IT industry (asset)
• Experience in sales via chat, email and phone (asset)
• Bilingual French and English both oral and written essential. Spanish is an asset.

What you need to have:

• Ability to communicate and build relationships with customers;
• Great capacity for learning and adapting to change;
• Ability to work under pressure and achieve goals;
• Sense of responsibility and priorities;
• Be rigorous and meticulous.

You want to work with us? We want to meet you

NB: in the job description above, the masculine gender include the feminine gender, and without discrimination for the sole purpose of brevity.
The human resources department will contact only selected candidates.We thank all applicants!

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Location:

3185, Hochelaga
Montreal (Quebec) Canada
H1W 1G4

Primary Duties:

Under the supervision of the team leader, the incumbent is responsible for the initial provisioning of iWeb dedicated servers.

The candidate is responsible for installing the operating system, the different services and the control panels (Plesk, cPanel) as well as the post-installation configuration.

Requirements:

• Diploma of college studies in networking support or a combination of education and experience deemed equivalent
• Excellent knowledge of the installing process, configuration and troubleshoot for Intel / AMD under Linux (CentOS, Fedora, Debian), Windows (2003, 2008 et 2008R2) and FreeBSD servers
• Knowledge of networking technologies, firewalls and load balancing principles
• Functional knowledge of web technologies (DNS, SMTP, FTP)
• Direct experience of remote control tools (SSH, rdesktop, KVM-IP)
• Bilingual (French and English, spoken and written)

Qualifications sought:

• Knowledge of different control panels (Plesk – cPanel – Ensim)
• Experience with CISCO products (Switch, SAA)
• Scripting knowledge (perl, shell, VBS)
• Attentive to detail and accuracy
• Team spirit
• Autonomy, initiative
• Sense of innovation and cleverness
• Organizational skills
• Ability to work under pressure and meet deadlines
• Oral and written communication skills

Working conditions:

• Regular full time position
• Must be available 24/7
• Salary to be discussed
• Competitive benefits

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

About iWeb

iWeb is one of the largest Canadian IP hosting provider of dedicated server and colocation services. iWeb owns its own data centers equipped with the latest technology and its network spans over 4 sites in Montreal, connecting nearly 15,000 servers, with eight suppliers and a capacity of up to 80 Gbps. We operate one of the most reliable networks of the industry (according to Netcraft, January 2012).

iWeb offers a full range of advanced hosting solutions in English, French and Spanish to customers in over 140 countries, all managed through Web applications.

From the electrical circuit location, where the server is connected to the interface for the reinstallation of software options, we develop and maintain our own applications. Based on advanced architectures and technologies, iWeb applies the best practices of software development.

At iWeb, we say thing the way they are, with sensitivity and openness between us and our customers. Every day we invest our talents and energy to build a Quebec company with international influence, and this in a friendly environment.

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Description

Member of one of our Scrum teams, which aspire to become the best development teams in the world, you are active, constructive and like to get involved in the successful development of a software product.

Your analytical skills, your talents and experience as a programmer allow you to find smart solutions, to enjoy the pleasure of “making” performing and advanced applications.

Your discipline and your approach ensure consistent quality and transparency of your code and documentation. You are demanding and you know the difference between what is necessary and what is superfluous and you are able to always explain what you are doing in a brilliant way.

You like to work in a diversified technological environment and you are passionate about the best of today’s web. Yous are also on the lookout for tomorrow and do not hesitate to get involved in what is coming.

Reading this description, you are eager to help build iWeb products, that dominate the web hosting market. You already long to make their use by iWeb customers (developers like you, systems administrators, Web entrepreneurs and many others) a model of simplicity, efficiency and of usability.

As a professional developer you will:

• Collaborate with a motivated, independent and competent team;
• Analyze, write and test code that you are proud of;
• Regularly and effectively communicate you achievements to your team;
• You continuously improve;
• Show to real users, your team success;
• Suggest and even implement improvements in software development process;
• and all the future challenges of a growing company!

Requirements :

• Clean code Java, PHP, JavaScript, or HTML5/CSS3 with over 5 years experience;
• Team player;
• Autonomous;
• Excellent synthesis capacity;
• Mastering of web technologies;
• Bilingualism: french and functional english required both orally and in writing (French speaking environment);
• University degree in computing or equivalent expertise.

Assets :

• Experience in  Agile / Scrum, SOLID design principles, TDD, of continuous delivery and automated tests;
• Experience in using webservice (SOAP or REST);
• Experience in creating webapps (push/pull);
• Experience with Zend, frameworks JavaScript, jQuery, Spring, Hibernate;
• Experience with complex architectures (SOA, WOA, 3-tiered);
• Knowledge of networking (IPv4 and IPv6 addressing, VLAN, Cisco);
• Linux user or super user.

Working conditions:

• Full-time position;
• Growing company with great opportunities for career progression;
• Opportunity to exercise creativity and initiative;
• Relaxed work environment, young and dynamic team;
• Salary to be negotiated;
• Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

About iWeb

iWeb is one of the largest Canadian IP hosting provider of dedicated server and colocation services. iWeb owns its own data centers equipped with the latest technology and its network spans over 4 sites in Montreal, connecting nearly 15,000 servers, with eight suppliers and a capacity of up to 80 Gbps. We operate one of the most reliable networks of the industry (according to Netcraft, January 2012).

iWeb offers a full range of advanced hosting solutions in English, French and Spanish to customers in over 140 countries, all managed through Web applications.

From the electrical circuit location, where the server is connected to the interface for the reinstallation of software options, we develop and maintain our own applications. Based on advanced architectures and technologies, iWeb applies the best practices of software development.

At iWeb, we say thing the way they are, with sensitivity and openness between us and our customers. Every day we invest our talents and energy to build a Quebec company with international influence, and this in a friendly environment.

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Description

Member of one of our Scrum teams, which aspire to become the best development teams in the world, you are active, constructive and like to get involved in the successful development of a software product.

Your analytical skills, your talents and experience as a programmer allow you to find smart solutions, to enjoy the pleasure of “making” performing and advanced applications.

Your discipline and your approach ensure consistent quality and transparency of your code and documentation. You are demanding and you know the difference between what is necessary and what is superfluous and you are able to always explain what you are doing in a brilliant way.

You like to work in a diversified technological environment and you are passionate about the best of today’s web. Yous are also on the lookout for tomorrow and do not hesitate to get involved in what is coming.

Reading this description, you are eager to help build iWeb products, that dominate the web hosting market. You already long to make their use by iWeb customers (developers like you, systems administrators, Web entrepreneurs and many others) a model of simplicity, efficiency and of usability.

As a professional developer you will:

• Collaborate with a motivated, independent and competent team;
• Analyze, write and test code that you are proud of;
• Regularly and effectively communicate you achievements to your team;
• You continuously improve;
• Show to real users, your team success;
• Suggest and even implement improvements in software development process;
• and all the future challenges of a growing company!

Requirements :

• Clean code Java, PHP, JavaScript, or HTML5/CSS3 with over 5 years experience;
• Team player;
• Autonomous;
• Excellent synthesis capacity;
• Mastering of web technologies;
• Bilingualism: french and functional english required both orally and in writing (French speaking environment);
• University degree in computing or equivalent expertise.

Assets :

• Experience in  Agile / Scrum, SOLID design principles, TDD, of continuous delivery and automated tests;
• Experience in using webservice (SOAP or REST);
• Experience in creating webapps (push/pull);
• Experience with Zend, frameworks JavaScript, jQuery, Spring, Hibernate;
• Experience with complex architectures (SOA, WOA, 3-tiered);
• Knowledge of networking (IPv4 and IPv6 addressing, VLAN, Cisco);
• Linux user or super user.

Working conditions:

• Full-time position;
• Growing company with great opportunities for career progression;
• Opportunity to exercise creativity and initiative;
• Relaxed work environment, young and dynamic team;
• Salary to be negotiated;
• Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Main functions:

Reporting to the Director of infrastructure, the incumbent, as a technician in building maintenance will be responsible for the repair and maintenance of plumbing systems, heating, ventilation, air conditioning, fire protection and electrical systems.

He will also deal with minor architectural and carpentry work, door adjustments, locks as well as touch-up paint, ceramic and carpet repair, replacement of ceiling tiles, neon and light bulbs.

All other duties related to the maintenance of commercial buildings will be also entrusted to the incumbent.

Qualifications:

• Diploma of college studies in Building Maintenance
• High school diploma
• Two years of experience in a similar position
• Driver’s license class 5 and vehicle owner
• Computing knowledge, Microsoft Office and building maintenance, a plus

Qualifications sought:

• Excellent physical condition
• Good skill and manual dexterity
• Interpersonal skills, autonomy and responsibility
• Committed to providing quality customer services
• Availability to move between different buildings
• Ability for interpersonal relationship
• Available to work overtime on occasions
• Ability to manage a large workload and work under tight deadlines

Working conditions:

• Full time permanent position
• Salary to be negotiated
• Competitive benefits

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Location :

20 Place-du-Commerce

Montreal (Ile des sœurs)

(Québec) H3E 1Z6

Main functions :

Reporting to the Team Leader, the Technical Support Representative is responsible for providing first level technical support ansd assistance on all services offered by iWeb.

Responsibilites:

• Provide technical support to our customers (telephone 15%, email 50%, chat 35%)
• Conduct investigations and interventions on or 15 000 servers
• Manage incidents and resolve requests and restore customers services
• Escalate problems to concerned specialists and ensure that resolutions deadlines are met
• Assist customers with the configuration and and troubleshooting of server management tools
• Make service requests to other groups

Requirements :

• Experience with applications connected to a web hosting environment
• 1 to 2 years experience with Linux and Windows servers
• College education in computer science or equivalent experience
• At least 1 year experience in Customer Support
• Good knowledge with applications connected to a web hosting environment
• Good knowledge of Windows software
• Knowledge of web services, email, ftp, dns.
• Bilingual (French and English, spoken and written), Spanish is an asset.

Technical Skills :

• Essential – Basic knowledge of networking
• Essential – Basic knowledge of Linux operating systems (65%) and Windows (25%)
• Asset – Basic knowledge of hosting services : Apache, IIS, QMail, Exim, MySQL, etc.
• Essential – Basic knowledge of FTP, SSH, HTTP / S.
• Important – Basic knowledge of networking hardware: firewall, switch, router.
• Asset – Knowledge of control panels: Ples, cPanel, Ensim, Helm

Working conditions:

• Available to work in night shift
• Regular schedule : 4 nights a week (10 hours shifts)
• Growing company with great opportunities for career progression
• Relaxed work environment, young and dynamic team
• Possibility to exercise creativity and initiative
• Unique opportunity to develop and work with the latest technology in web hosting and infrastructure management
• Permanent full-time position
• Salary to be negotiated
• Competitive benefits package

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Night shift (4 days of 10 hours/day)

Location:

20 Place du Commerce
Nuns’ Island, Montreal (Quebec) Canada
H3E 1Z6

Main functions:

• Provide technical support to our customers (telephone 15%, email 50%, chat 35%);

• Perform investigations and interventions on our 15,000 servers;

• Manage and resolve incidents and requests in order to restore customer services;

• Escalate problems to concerned specialists to ensure that deadlines are met;

• Assist customers with the setting up and troubleshooting of applications and servers management tools.

• Make service requests to other groups.

Requirements :

• Experience with applications related to a web hosting environment;

• 1 to 2 years experience with Linux and Windows servers;

• Bilingual a must (Spanish an asset);

• College education in computing or equivalent experience;

• At least 1 year experience in Customer Support;

• Good knowledge of applications related to a web hosting environment;

• Knowledge of web services, email, ftp, dns.

Technical Skills :

• Essential – Basic knowledge of networking;

• Essential – Basic knowledge of Linux operating systems (75%) and Windows (25%);

• Asset – Basic knowledge of hosting services: Apache, IIS, QMail, Exim, MySQL, etc.;

• Essential – Basic knowledge of FTP, SSH, HTTP / S;

• Important – Basic knowledge of networking hardware: firewall, switch, router;

• Asset – Knowledge of control panels: Plesk, cPanel, Ensim, Helm.

Working conditions:

• Available to work in night shift

• Scheduled for four nights of 10 hours per day.

• Growing company with great opportunities for career progression;

• Relaxed work environment, young and dynamic team;

• Opportunity to exercise creativity and initiative;

• Opportunity to develop and work with the latest technology in cutting edge web hosting; and infrastructure management;

• Permanent full-time position;

• Salary to be negotiated;

• Competitive benefits package.

In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com

Location :

20 Place-du-Commerce
Montréal (Ile des sœurs)
(Québec) H3E 1Z6

Main functions :

Reporting to the Sales Manager and the Team Leader, the Technical Counsellor, Internal Sales is responsible to anwer existing or potential customer’s requests by chat/email or telephone in order to sell an appropriate server solution that meet customer needs while respecting the company policies.

Mandate:

• Sell our products and services to customers who contact the company (incoming sales).
• Identify and transfer the customers that need a complex solution, to the appropriate resources
• Provide after-sales service in collaboration with the technical service.

Education and Experience Requirements :

• Diploma of college studies in computer science, networking, engineering or combination of training in a technical discipline and appropriate experience
• Minimum 1 year experience in a sales or customer service position
• Work experience in the IT industry (asset)
• Bilingual (French and English, spoken and written), Spanish is an asset.

What you need :

• Ability to communicate and build relationships with customers
• Great ability to learn and adapt to change
• Able to work under pressure to achieve goals
• Be strict and thorough

Working conditions:

• Growing company with great opportunities for career progression
• Relaxed work environment, young and dynamic team
• Possibility to exercise creativity and initiative
• Unique opportunity to develop and work with the latest technology in web hosting and infrastructure management
• Permanent full-time position (possibility of shift rotation 24 / 7)
• Salary to be negotiated
• Group insurance plan
• Available to work in night shift
• Free parking

NB : In the job description above, the masculine gender include the feminine gender, without discrimination for the sole purpose of brevity

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com