Network Issue SJC2 Resolved

June 17, 2015 by iWeb-Nicolas in: Status

Greetings,

The network team had successfully recovered the network in SJC2. We are currently back to normal operations. We apologize for any inconvenience this situation may have caused you. If you have any questions, please do not hesitate to contact our support team who will be happy to help. An analysis of the incident will be performed and shared.

Thank you for your patience and understanding.

The iWeb support team

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Greetings,

Our networking team has identified a core distribution router operating outside normal load and are working rigorously to normalize network operations and restore full connectivity.

We will continue keeping you updated as work progresses.

If you have any questions please feel free to reach through your Control Center panel, your Customer hub, via livechat or give us a call at 1-888-909-4932.

Thank you for your patience and understanding.

Iweb support team.

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