Archive for February, 2013

A different kind of computer virus

Published on February 13, 2013 at 11:17 am by Jennifer Stern in: Web Hosting Articles

Are you in the dark about how the current surge in influenza activity can impact your business? Think beyond the hand washing instructions posted in public washrooms and look past the hand sanitizer dispensers in every building lobby. Consider more than habit-changing memos from HR about covering your mouth while coughing and sneezing. While those are effective in slowing down the spreading of such a contagious virus, IT directors really need to think outside the tissue box. There are two major factors (besides your own health) to take into consideration with regards to the flu’s impact.
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China no.1 for online security attacks

Published on February 11, 2013 at 1:55 pm by iWeb Technologies in: Web Hosting Articles

The last few weeks have seen reports suggesting that China is currently the origin of around a third of global DDoS attacks, Rupert Murdoch tweeting that his Wall Street Journal is being targeted by Chinese hackers, and an announcement by the New York Times that it has been the subject of months of cyber attacks, also emanating from China.

Read on for a summary of these events and a look at international organizations’ attitudes to the threat of espionage from competitors, employees and governments.

Security attack traffic by country (more…)

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Live chat now available in the Customer Hub

Published on February 6, 2013 at 5:34 pm by iWeb Technologies in: iWeb Articles

We’re delighted to announce that customer support via live chat is now available in the iWeb Customer Hub, as part of a range of improvements to our popular live chat support. The Customer Hub is the part of the iWeb Control Center that contains all your account details, billing and support ticket pages.

By extending live chat from iweb.com into the Customer Hub, it’s now more convenient than ever to get assistance from a member of our support team while you navigate around the site and pose questions in the live chat dialogue.

What’s more, it’s now quicker to reach the most suitable support department for your question: when you click to chat live with iWeb, you can immediately choose to speak to a technical support, billing or hosting sales specialist depending on your question, taking you straight to the right person.iweb control center live chat (more…)

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