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Reporting to the sales manager and his team leader, the Technical Advisor responds to customer’s requests or potential customers using chat / email / telephone in order to sell a server solution appropriate to meet customer needs.

Mandate:

• Sell our products and services to customers who contact the company (incoming sales);
• Identify and transfer files that require a complex solution to appropriate resources;
• Ensure the after sales service in collaboration with the technical service.
• Training and experience:
• College degree in computer science, networking, engineering or combination of training in a technical discipline appropriate and relevant experience.
• Minimum 1 year experience in a job in sales or customer service
• Work experience in the IT industry (asset)
• Experience in sales via chat, email and phone (asset)
• Bilingual French and English both oral and written essential. Spanish is an asset.

What you need to have:

• Ability to communicate and build relationships with customers;
• Great capacity for learning and adapting to change;
• Ability to work under pressure and achieve goals;
• Sense of responsibility and priorities;
• Be rigorous and meticulous.

You want to work with us? We want to meet you

NB: in the job description above, the masculine gender include the feminine gender, and without discrimination for the sole purpose of brevity.
The human resources department will contact only selected candidates.We thank all applicants!

Thank you for sending your application to the Human Resources Department by email: cv@iWeb.com