Problem with mail delivery for customers with the SpamShield service

Published on June 23, 2009 at 4:42 pm by iWeb-Jfc in: Status

The Barracuda Anti-Spam unit has been replaced and all Spamshield services are running as usual at this time.

Comments

  1. John Brigham
    June 24th, 2009 10:56 am

    Please see the following header info and advise how it can be corrected.
    Note that the sending party is Re/Max of Fredericton and the receiving party is a Re/Max agent. Agent name is homes@nataliewebb.com. In other words the office cannot communicate to this agent and vice-versa. I have asked the hosting provider (webhost4life) to look into this and they point to iWeb’s mail server as the problem…

    Inbox: ***SPAM*** (1 of 225)
    Mark as: Unseen Important Not Important Answered Unanswered Draft Not Draft Move | Copy This message to —- New Folder —- Inbox Drafts Sent Trash —- homes@nataliewebb.com’s Task List Back to Inbox
    Undelete | Reply | Forward | Redirect | View Thread | Blacklist | Whitelist | Message Source | Save as | Print
    Delivery-date: Thu, 18 Jun 2009 23:03:40 -0400
    Envelope-to: homes@nataliewebb.com
    Received: from 058177247004.ctinets.com ([58.177.247.4] helo=tim.com) by s027.panelboxmanager.com with smtp (Exim 4.69) (envelope-from ) id 1MHUNK-00026T-8j for homes@nataliewebb.com; Thu, 18 Jun 2009 23:03:40 -0400
    Return-path:
    Subject: ***SPAM***
    X-Spam-Bar: +++++
    X-Spam-Flag: YES
    X-Spam-Report: Spam detection software, running on the system “s027.panelboxmanager.com”, has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn’t spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: test [...] Content analysis details: (5.1 points, 5.0 required) pts rule name description —- ———————- ————————————————– 0.0 MISSING_MID Missing Message-Id: header 0.0 MISSING_DATE Missing Date: header 1.3 MISSING_HEADERS Missing To: header -0.2 BAYES_40 BODY: Bayesian spam probability is 20 to 40% [score: 0.3684] 2.2 TVD_SPACE_RATIO BODY: TVD_SPACE_RATIO 1.8 MISSING_SUBJECT Missing Subject: header
    X-Spam-Score: 51
    X-Spam-Status: Yes, score=5.1
    Headers: Show Limited Headers

    test

  2. Martin Leclair
    June 25th, 2009 10:05 am

    Some things like no subject and almost no text makes this message look like spam. The same person should try to send a normal mail with a subject and it should be accepted by the server.

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