Investigating iWEB-CL Power Variations

Published on June 23, 2009 at 4:31 pm by iWeb-Jean-Luc in: Status

We have been able to discover the origin of the problem which occured this morning.

At around 10.30am (EST), we have done a load transfer on the power generators to do major maintenance work on the UPS. Unfortunately, a problem between one of the UPS and the panel transfer on one of the power generators led to an unwanted load transfer without the UPS being able to do its work properly. A few electrical circuits seem to be affected by this transfer, but this seems to be related to a very few percentage of the UPS load.

Technicians are checking the programming sequence to correct this problem as soon as possible.

If you have questions or problems, please contact our support team from the customer hub.

Comments

  1. Alexander
    June 24th, 2009 3:25 am

    Thanks for the updates! Always well appreciated.

  2. Jean-Luc
    June 24th, 2009 10:58 am

    Thanks Alexander!

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