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StatusProblem with the Jinn mail server
Update: Issue is 90% resolved, delivery delays now at approximately 30 minutes.
We are currently experiencing technical difficulties with the Jinn mail server, this began about 60 minutes ago. Our team of system administrators have been working to resolve the issue since it was detected.
The issue is currently 50% resolved.
The issue is causing delays in mail delivery, though no messages are being lost. Delays in delivery might extend to 3 hours.
An update will be posted here as soon as possible.
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May 5th, 2009 5:44 pm
Hello
I have a problem with my account my account it`s reseller hosting and I buy 1 licence for AccountLab this packet it`s inclus in cPanel.Fantastico but after install, the error it`s: Zend Optimizer not installed This file was encoded by the Zend Guard. In order to run it, please install the Zend Optimizer (available without charge), version 3.0.0 or later.
please fix this
Tnx
May 5th, 2009 6:43 pm
Hi,
Im trying to send mail, everytime i send i get this message:
Warning: fsockopen() [function.fsockopen]: unable to connect to smtp.privatedns.com:25 (Connection timed out) in /home/cihwebc/public_html/cifacanada.org/email/class.smtp.php on line 105
Message was not sent to fysaln@yahoo.com
Thank you,
Mitch
May 6th, 2009 1:32 am
Well a bit disappointing that you guys only noticed the problem today. The problem with the Jinn mail server actually began on Monday to be precised. While browsing my mail, it all of a sudden began to disappear.
And all my INBOX was gone. I had sent a complaint to the technical department and they requested to charge me 5 dollars to restore my mails after i told them it was not my fault and that they should check what caused it.
Well i hope i wont need to be charged anymore and that your technical department is more pro-active.
Thanks for the updates and hope it is resolved soon.
Peter
May 7th, 2009 1:56 pm
@Petreus Daniel
Please open a support ticket since your problem is in no way related to the incident we had with Jinn mail servers. Our support team will be able to answer your question and offer a solution to your problem.
@Mitch Dias
smtp.privatedns.com is not related to Jinn mail servers. This is a web server and no MTA (SMTP server) is running on this server. This explains why you can’t connect to TCP port 25.
@Peter
Which domain are you having problem with? There was no mail lost during the incident, there was only delivery delays and some instabilities with IMAP/POP3 services.