iWeb Communities: Blog

As announced earlier, the new iWeb blog also bring a brand-new tool for iWeb customers, the system status page.

As a picture is worth a thousand words, I invite you once again to come over and see the new visual tool.

You can see it as a dashboard to check the current system status of iWeb data centers, networks, and servers. Current incidents or updates about the system are shown first, while past incidents are shown below as a reference. We have also a new color code for the updates: green is for resolved incidents or informational messages, orange is for light service disruption or programmed maintenance, and red is for bigger issues.

When clicking on an incident, you will get a history of the incident, with each post reflecting an update.

What does it mean practically if you are a iWeb customer? First, it’s much easier for you to “read” the information and know if there’s a current problem or not, instead of having to search through past blog posts. Second, since an incident is now broken down into a series of posts, you can now just follow the RSS feed, instead of checking and clicking everytime on the post, as required previously. When an incident is resolved, a post will be pushed into this category.

We hope this will be an useful for all iWeb customers. Of course, this won’t solve everything; if you have an issue that is not show on this page, you are encouraged to open a ticket in the customer hub.