Comments on: Reacting to illegal or questionable content on servers

By: Tee Hamburg

Tee Hamburg — Thu, 11 Mar 2010 06:51:22 +0000

Thank you for sharing!

By: Luis

Luis — Wed, 20 Jan 2010 14:21:17 +0000

So all this means that “link sharing websites” are not allowed in iweb.com right?

you can’t host “link sharing websites” at iweb.com if they are sending people to rapidshare megaupload or other free download services is this right?

thank you for put it clear

Luis

By: Henric

Henric — Thu, 31 Jul 2008 15:53:32 +0000

I’ve been in touch with the abuse department a few times; mainly to report users from within iWeb’s own network. Their turn-around has been good in closing the tickets but I’ve almost never got any more feedback on my reports than a closed ticket.

By: Adam

Adam — Thu, 24 Jul 2008 19:37:50 +0000

Definitely inappropriate to blame iweb. That would be like blaming Facebook because one of their users posted an inappropriate photo. It just isn’t possible to hold them liable for the medium they’re providing and how it’s being used. If they’ve been made aware of it, then they are liable should they not respond in an appropriate amount of time.

By: Scott

Scott — Wed, 23 Jul 2008 02:46:50 +0000

Yes. Very silly to blame iWeb. They did the right thing. But to blame a company for hosting it, or even the client who may also push out hosting, or even that site which may have a blog – just like this one… is just wrong.

It is a bit like blaming the telecommunications company for allowing the traffic through their link.

Or better yet, like blaming the shopping mall for allowing the content through the air over wireless.

Well done on handling this and reporting on it too.

By: iWeb-Op

iWeb-Op — Mon, 21 Jul 2008 15:15:32 +0000

You need to look at the Acceptable Use Policy.

By: Husker

Husker — Sun, 20 Jul 2008 20:55:37 +0000

The Terms of Service (TOS) web page does not provide for removal due to improper activity. The only cause for removal cited in the TOS is are a) failure to pay or b) “immediate threats” to iWeb itself.

By: Tamouh

Tamouh — Fri, 18 Jul 2008 14:19:08 +0000

I believe iWeb had done the right thing. Protecting free speech, and acting quickly upon evidence of abuse. Good job. The problem with hosting, most people don’t understand what web hosting is made from.

By: NartV

NartV — Thu, 17 Jul 2008 17:40:25 +0000

Thanks for engaging with the questions (I cannot get these questions past CBC’s comments moderators), I understand about discussing the details. I do believe that your post is quite good and articulates how you grappled with a problem for which there is no easy solution. But without details the public is simply left to speculate.

By: iWeb-Bernard

iWeb-Bernard — Thu, 17 Jul 2008 15:35:55 +0000

Hi Matt,

Thanks for your feedback, we hope our explanations will help create a better understanding of the role of web hosters – which is sometimes hard to visualize for those not familiar with the technical or business aspects exclusive to the web hosting business. These situations are always very sensitive, and it’s nice to know that you appreciate our perspective.