Archive for December, 2007

SWsoft Acquires WebHost Automation Ltd., Maker of Helm

Published on December 21, 2007 at 10:30 am by iWeb-Olivier in: iWeb Articles

HelmSWsoft, maker of the well-known Plesk control panel, has just announced the acquisition of its British competitor WebHost Automation Ltd, creator of Helm, a control panel for Windows. SWsoft’s goal is to offer a wider variety of products to its customers and to invest the British and South-American markets. It seems SWsoft is positioning itself to better compete cPanel which has recently announced for 2008 a Windows version of its control panel. SWsoft and WebHost Automation Ltd tools are both offered by iWeb.

The American company, which had bought the Ensim Pro product line last September, has already announced it would continue to support the Helm control Panel, which implies that iWeb will continue to offer and support Helm.

You can take a look at SWsoft’s press release on their website.

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iWeb is one of Netcraft’s top ten reliable web host for november

Published on December 20, 2007 at 10:48 am by iWeb-Olivier in: iWeb Articles

netcraftIt’s not the first time (and should not be the last) that it happens, but it always gives great satisfaction to learn that iWeb has made Netcraft’s top ten of reliable web hosts. For the month of november, our datacenters had no outage, and failed a tiny 0.03% of requests.

Netcraft is known as a reference in terms of reliability measurement for web hosts. The firm uses many performance collectors to compile datas for all registered hosts. Last july, iWeb reached the top of the chart for a third time this year.

You can obtain more informations about Netcraft’s rankings and consult the whole list on their website.

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Improvement of our night and weekend customer service

Published on December 18, 2007 at 5:24 pm by iWeb-Olivier in: iWeb Articles

In order to preserve our reputation for the quality of our customer service, iWeb Technologies is now announcing the improvement of our evening, night, and weekend customer service (Quebec time).

iWeb 24 / 7

In addition to our 24 hour phone and email service, you will now be able to contact our customer service team via Live Chat. Furthermore, we have greatly improved our nightly phone service and shortened the response time for weekend requests. Our team is always there to help you, whether it’s for first level technical support, invoicing information, follow up of email requests, or any other kind of information about our services that you might require.
Since it is an important change, do not hesitate to send us your comments and suggestions so we can continue to improve our service. We are continuing to invest in the quality of our customer service and are hoping that you will take advantage of it.

We invite you to contact us at any time, day or night, via Live Chat, by phone at +1(514) 286-4242, or at any of our free of charge international numbers.

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71% increase in revenue for iWeb in 2007

Published on December 17, 2007 at 5:24 pm by iWeb-Olivier in: iWeb Articles

iwebhausse_03.jpgThe end of the year is always a time for appraisal, and iWeb is no exception. The company has just released its financial results for 2007.

Among the highlights was a 71% increase in revenue compared to last year, for a total of $9.8 million (CDN). You can see more details about the financial report in the complete press release. If you are feeling a little lazy, you can just check these striking facts :
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iWeb at User Experience 2007 conference

Published on December 11, 2007 at 3:38 pm by iWeb-Olivier in: Web Development Articles, iWeb Articles

Las VegasThe “User Experience 2007” conference was held last week in Las Vegas. For the occasion, some members of iWeb’s development team were there with the objective of perfecting their knowledgeof web design and usability standards.

Even if some developers were surprised by the legal age needed to drink and gamble, everyone had the chance to appreciate Las Vegas’ many ways of siphoning their money.

Many concepts learned at the conference will be used by iWeb’s coders, such as some good practices in user testing, creating templates, and in pattern design. We will use this new knowledge to ensure that the forthcoming new elements on our site will be even more effective in terms of accessibilty and design.

Photograph : fadedpictures (Flickr)

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