CPanel and MySQL problem

Published on May 24, 2006 at 8:04 am by iWeb-Simon in: Status, Web Development

Update:

The fix for affected customers is to upgrade MySQL to version 4.1. In “Tweak settings” click “Server Configuration” in your WHM, under “MySQL” select 4.1 and check the “Use old style (4.0) passwords with mySQL 4.1″ box. Then login as root on your server and start a MySQL upgrade: /scripts/mysqlup

Dedicated servers customers have reported a problem in CPanel which is causing MySQL to fail to start. We have opened an emergency support ticket with CPanel and are waiting for their feedback. Meanwhile, a temporary workaround is to login as root on your server and restart MySQL manually:

sudo -u mysql /etc/init.d/mysql start

Please contact support if you need assistance.

Comments

  1. Riggie
    May 24th, 2006 4:46 pm

    Hi,

    Could you please use our support time to fix the problem so we can access our domains again?

    All our domains have been down today.

    Thanks,
    Riggie

  2. iWeb-Simon
    May 24th, 2006 4:53 pm

    Hi Riggie,

    Please contact support with your server ID. For immediate assistance please call with your support ticket number.

    Regards,

    –
    Simon Boulet, SysAdmin [iWeb]
    Support / Client Hub : http://Hub.iWeb.ca
    http://www.iWeb.ca

  3. mastermind
    May 26th, 2006 1:03 am

    My server has also been failing misserably because of this. Not only was mysql affected, but so was apache and even exim at one point!

    There goes a couple of my clients.. *wave*

  4. mysql tool
    August 28th, 2006 10:14 pm

    i like to use mysql tools to solve problems!

    all kinds of mysql tools:

    http://www.sharewarecheap.com/business-finance-database-management

Leave a comment

About the iWeb blog

The iWeb Blog covers web hosting, web development, web design, Internet marketing and just about every announcement concerning iWeb.

System Status

Maintenance: php update on iWeb’s corporate websites [Resolved]
7:43 August 31, 2010